Last Updated: January 2024  

Action Collection Agency of Boston is committed to security and protecting the privacy of visitors to our website. This privacy and data collection policy will tell you what information we collect, how it is used and your options as you interact with our website.

By using this website, you agree to the collection, use, storage, sharing and disclosing of the information described below. Please read the following carefully before using the website, if you do not agree to these terms, please exit our website. If you have any questions regarding our policies or your use of our website, please contact us via mail at:

Action Collection Agencies, Inc.

P.O. Box 902

Middleboro, MA 02346-0902

Protected Health Information (PHI)

HIPAA protected health information (PHI), also called HIPAA data, includes, but may not be limited to,

  1. Name
  2. Address
  3. Email address
  4. Fax number
  5. Telephone number
  6. Social Security number
  7. Dates (except years) like birthday, date of admission or discharge, date of death, or the exact age of individuals older than 89.
  8. Certificate/license number
  9. Medical record number
  10. Account number
  11. Health plan beneficiary number
  12. Vehicle identifiers, serial numbers, and license plate numbers
  13. Device identifiers and serial numbers
  14. Web URLs
  15. IP address
  16. Biometric identifiers like fingerprints and voice prints
  17. Full-face photos
  18. Any other unique identifying numbers, characteristics, or codes

Electronic protected health information (ePHI) is any PHI that is created, stored, transmitted, or received electronically.

Information Collection and Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. We do not share your personal information with any outside companies, except as needed with our affiliates and vendors to process payments, send receipts, or for other related debt communications.

Information We Collect

When you reply to any of our communications with a request, or initiate payment, on our Site we may need to collect additional information. You may be asked to provide personal information, such as name, phone, email address, account numbers, and demographic information if you choose to complete an online form, make payment, or provide feedback.

If you have personal information to communicate, please use the appropriate secure online form or contact the necessary party using traditional means such as phone or mail.

If you submit any information, you represent that you have the authority to do so and permit us to use the information to support your request. By submitting personal information, you grant us the right to transmit, monitor, retrieve, store, disclose, and use your information in connection with the operation of the Site, collection of the debt, and processing of your request.

We may automatically collect certain information when you visit or use our Site. This information may include your IP address (or other unique device identifier, including one that we may assign); certain details about your browser, operating system, and hardware; your location, if available; the URL that referred you to our Site; your activities on our Site, including your preferences; and other logging information, such as the date and time of your visit.

We may use tracking technologies to automatically collect information, such as “cookies”, browser fingerprints, tracking pixels and related technologies. We may use web server logs to collect and store information about Site usage, we may also collect additional information from your device, including your location, device identifier, and information about your mobile network if applicable. In some cases, this information may be unique to you.

When making payments on the Action Collection Agency Site, you may need to provide your name, address, account number, date of birth, and payment information, such as your credit card or debit card number and expiration date, or your checking account information. If you choose to make a payment online, you may be redirected to a third-party payment processor. We advise you to review their privacy policy to learn how they collect, process, and store your information.


Most internet browsers accept tracking cookies by default, but you can modify your browser preferences to block or restrict “cookies” if you do not want your web browsing activity tracked. We are not responsible for the effectiveness or compliance of third party opt-out mechanisms or programs. Please note that if you delete your cookies or upgrade your browser after having opted out, you will need to opt out again. Further, if you use multiple browsers or devices you will need to opt out on each browser or device.

How We Use the Information That We Collect

We use the information that we collect from you to collect on your debt and process transactions. In some cases, our vendors and affiliates may have access to your information to perform a specific task, provide content and information, and to help us interact with you.

How and When We Share Information with Third Parties 

We may share the information that we collect with third parties who assist us in our business operations. We may also share information where required by law or to satisfy any applicable law, regulation, subpoena, government request, or other legal process. We may also share information with third parties, including law enforcement, to protect our Site and to enforce our Terms of Use. We also reserve the right to share the information that we collect with our subsidiaries and affiliates and with any subsequent owner in the event of a merger, consolidation, sale of our assets, or other change in our business.

How We Protect Your Information

We are committed to protecting the privacy and security of the personal information you provide to us via this Site. We use commercially reasonable and industry standard security technologies and safeguards to protect the information that we collect and use. We also expect our service providers to protect information in the same manner. However, no data transmission over the Internet, mobile networks, wireless transmission, or electronic storage of information can be guaranteed 100% secure. Please note that we cannot guarantee the security of any information you transmit to us over the public internet.

Use from Non-United States Locations

If you are from a non-U.S. country, please be aware that the personal information you submit, including information provided through our Site, is being sent to a location in the United States. The data protection laws in the United States may differ from those of the country in which you are located, and your personal information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States. By providing such personal information, you are consenting to (and represent that you have authority to consent to), the transfer of such information to the United States for the uses and purposes described in this Privacy Policy.

Children’s Privacy  

Our Site is intended for general audiences, and we do not knowingly seek or collect personal information from children under the age of 18. In accordance with the Child Online Privacy Protection Act, if we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. You can exercise your right at any time by contacting us by mail:

Action Collection Agencies, Inc.

P.O. Box 902

Middleboro, MA 02346-0902

Privacy Policy Changes

We reserve the right to change this Privacy Policy at any time and we will post notice of any such changes on our Site. Your use of our Site after the effective date constitutes your acceptance of the amended terms and conditions. We reserve the right to apply the amended terms to the information that we have already collected, subject to any legal constraints.

Contact Us

If you have any questions regarding our Privacy Policy, practices, or your use of our Site, please contact us by mail:

Action Collection Agencies, Inc.

P.O. Box 902

Middleboro, MA 02346-0902


This communication is from a debt collector and is an attempt to collect a debt. Any information obtained will be used for that purpose.